Frequently Asked Questions
What Shipping Methods Are Available?
For USA orders we use a variety of carriers including UPS, USPS, DHL etc. We do not charge for shipping but if you ask us to use a particular carrier we may add a charge.
Do You Ship Internationally?
Yes we do. We even hold some stock in other countries in particular Australia and Canada.
How Long Will It Take To Get My Package?
For USA orders its usually 2-5 business days. If we are shipping HGH or peptides we will try and get them to you quicker because heat can degrade the product. Although we do use frozen gel packs to keep the item at the correct temperature during transit. For othe countries such as the UK and Europe 7-10 days is usual.
What Payment Methods Are Accepted?
At the moment we are only accepting bitcoin. This is because all other payment methods are traceable and we are selling controlled drugs without prescription.
Is Buying On-Line Safe?
For USA and Australian customers it is completely safe because the item is shipped domestically and does not have to pass customs.
Order & Returns
How do I place an Order?
Simply add the item to your shopping cart and check out as normal. No payment will be taken at this point. We will get back to you with details on how to make payment and complete the order.
How Can I Cancel Or Change My Order?
Please email us. If the order has not been shipped you can cancel or change your order.
Do I need an account to place an order?
No, you can check out as a guest but if you create an account you can get better updates about the progress of your order
How Do I Track My Order?
Just use the tracking number we will give you.
How Can I Return a Product?
Please return it to the address we will provide upon request. If you want to return HGH the packaging must be intact and the seal unbroken. It also must have been stored at he correct temperature whilst you had it. Any HGH orders that have had the packaging opened will not be refunded. You also must pay the shipping costs